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Privacy Policy

 

Tide & West

 

Marine Engineering Consultancy

Last updated: [01/12/2025]

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1. Introduction

Tide & West (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our marine engineering consultancy services.

We process personal data in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and the Data Protection Act 2018.

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2. Information We Collect

We may collect and process the following types of information:

a. Information you provide directly

• Name, job title, and company details

• Contact information (email address, phone number, postal address)

• Project-related information submitted through forms or emails

• Any documents, technical briefs, or files you choose to send us

b. Information collected automatically

When you visit our website, we may collect:

• IP address and browser details

• Pages viewed and navigation patterns

• Device type and operating system

• Cookies and analytics data (see “Cookies & Tracking Technologies”)

c. Information from third parties

We may receive information from:

• Industry partners or subcontractors

• Public sources (e.g., maritime registries, company directories)

• Professional networking platforms when you engage with our content

 

3. How We Use Your Information

We use personal data for the following purposes:

• Providing marine engineering consulting services

• Responding to enquiries, proposals, and technical requests

• Project management, reporting, and communication

• Improving our services, website performance, and user experience

• Legal, regulatory, and compliance purposes

• Marketing relevant updates, insights, or service information (with your consent where required)

We do not sell or rent personal information.

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4. Legal Bases for Processing

We process personal data under one or more of the following lawful bases:

• Contractual necessity — to deliver our services

• Legitimate interests — e.g., business operations, analytics, security

• Consent — for marketing communications or optional cookies

• Legal obligation — compliance with laws, regulations, or industry requirements

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5. Sharing Your Information

We may share personal data with:

• Trusted subcontractors and service providers assisting with engineering, analysis, or IT services

• Cloud storage, analytics, and website hosting providers

• Legal, regulatory, or government bodies when required

• Third parties involved in project delivery (with appropriate confidentiality safeguards)

All partners handling personal data are contractually required to protect it.

We do not share personal data for advertising purposes.

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6. International Data Transfers

If personal data is transferred outside the UK or EU, we ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Contractual and technical protections

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7. Data Retention

We retain personal data only for as long as necessary:

• To fulfil contract requirements

• To comply with legal, tax, or audit obligations

• For record-keeping aligned with professional engineering and marine standards

When no longer needed, data is securely deleted or anonymised.

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8. Your Rights (UK/EU GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time (where applicable)

• Request data portability

• Lodge a complaint with the ICO or your local data authority

To exercise any rights, see the “Contact Us” section below.

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9. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve functionality

• Enable analytics

• Personalise content

• Enhance user experience

You can modify your cookie preferences at any time through your browser settings.

A detailed Cookie Policy can be provided upon request.

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10. Data Security

We implement technical and organisational measures to protect personal data, including:

• Encrypted communications (HTTPS)

• Secure storage and controlled access

• Multi-factor authentication for internal systems

• Regular audits and security monitoring

While we work to safeguard your data, no method of transmission is fully secure.

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11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices, content, or security.

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12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Significant changes will be communicated where appropriate.

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13. Contact Us

For questions about this Privacy Policy, or to exercise your data rights, please contact via our website contact form. Thank you.

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